We’re here to help. If you don’t see what you’re looking for, contact us.

Can I whiten artificial teeth (fillings, crowns, bridges)?

Whitening will not change the shade of non-natural tooth structures. Sometimes surface stains can be removed with polishing, but replacement of the restoration would be required to change the shade completely.

What is the difference between in-office whitening and at-home whitening?

In-office whitening will whiten your teeth in one sitting at one of our offices. At home whitening allows for more versatility and will whiten your teeth over time. Generally, results would be apparent in as little as 5 days with daily treatment.

Do implants hurt?

Placing an implant is not painful. Our dentists will make sure you are comfortable by using dental freezing during the procedure.

How long do implants last?

With regular hygiene visits and proper home care, implants can last many years.

Do you direct bill insurance?

Yes, absolutely.

I don’t really understand my dental insurance and how much they cover? What will I have to pay?

Our team is more than happy to work with you and your insurance plan to help answer any of your questions and guide you through the process. We also take pride in providing detailed estimates of what your insurance will cover and what your portion will be, eliminating financial surprises.

Is BOTOX covered by dental insurance?

It depends on your insurance plan. We are more than happy to send off a pre authorization for you to confirm.

What is the Alberta Fee guide?

The Alberta Dental Fee Guide is a document that outlines the suggested prices for dental services in Alberta. It is released and updated by the Alberta Dental Association and College every year on January 1st. This fee guide is what most insurance companies use when deciding how much to cover, and is what most dental offices follow.

How can I get my records transferred to you?

Original dental records belong to the dentist who provided the treatment, not the patient. This is because dentists must keep all their records for a period of time, as set out by their provincial dental regulatory body. However, you can contact your previous dental provider and they should transfer copies of your records to us. Most places will ask you to fill out a consent form to release records beforehand.

Do you offer sedation?

Yes, we do. Many of our offices offer Oral Sedation, Nitrous Sedation and IV Sedation. For more information about our sedation services.
Click for more information.

If I have sedation, can I eat or drink before my treatment?

No, you cannot have any solid foods 8 hours prior to your treatment. You may have clear liquids only up to 3 hours prior to treatment. If you do eat or drink within that time frame, your appointment will be canceled.

What is the cost for a New Patient Exam and Hygiene Appointment?

In a new patient exam, we take full mouth series x-rays and perform a full comprehensive dental examination. For your dental hygiene, the quote varies depending on the number of units of scaling/root planning required.

Do you offer payment plans for Invisalign?

We do offer one and two-year payment plans for Invisalign for our patients, as well as incentives for paying in full. Your dental administrator will be able to provide you with more details.

Should my tooth still hurt after a filling?

Your tooth may be a little tender after a filling procedure, but that should only last a day or two. If your tooth is still sore when chewing, the filling may need to be adjusted to your bite. This can be done without freezing and in most cases resolves the issue.

Why do I need a crown instead of a filling?

Crowns help provide strength and coverage for the whole tooth when the structure of your natural tooth is no longer able to do so. A filling can fill in partial areas of the tooth lost to chipping or decay. Yet large fillings with minimal tooth structure left can be prone to breakage and require additional protection to prevent this.

Do you have a cancellation policy?

We reserve time with our dentists and hygienists just for you and your dental needs. In the case that you are unable to make your appointment we do ask for at least 2 business days’ notice. Please call the office and they will be able to help find a time for you to rebook.